You can cancel your order before the product has been shipped. To cancel your order call our customer care at +91 1234567890. If the order has been shipped, we will not be able to cancel the order. Instead, you will have to raise an exchange request once you receive the order.
1. We provide all our customers with a 7-day exchange for Indian orders. If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange. Please note that in case of an exchange the customer will have to ship the product back to us.
2. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the tags are removed it will be considered that the product is used and will not be accepted for exchange.
3. Customers can also exchange products by visiting any of our stores within 7 days. Locate our stores here. The product should be unused & tags have to be intact. Customers are requested to carry bill with them.
4. For minor colour and design variations in the products from the photographs shared on the website would not be eligible for a refund.
Products purchased during the Annual March Sale:
Sale items can only be exchanged during the sale period. Once the sale period is over the products cannot be exchanged.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.